Sample business plan part ii
Strategy
3.1 Facility Description
The building was first built as a church and explains
the high cathedral ceiling on the main floor. The renovations have
uncovered beautiful brickwork, vaulting ceilings, and large windows
that we suspect held stained glass.
Sam, who has been supervising construction, has
ensured that much of the beauty of the building has been left intact
and has added modern amenities like a fully-equipped kitchen, restrooms
on the first and second floors, a coat check area, and three bars.
A professional has been used to ensure the acoustics
are everything that they should be for this venue. With live acts
of jazz and blues music, the sound and lighting have to be top-notch.
There will be bars on each floor. The material
they chose for the bar top looks like marble, but when lights are
put underneath, seem almost ethereal.
Although there is a lot of space for the patio,
they will put out tables for a maximum of 45 people. The owners
want to ensure that every effort is made to maintain existing strong
relations within the community and avoid any opportunity for conflict.
The décor is going to be extremely artistic
to match the food. With the high ceilings, they’ll have fabric
(fire-resistant as well) running across. The tables and chairs will
be solid wood, draped with quality linens. To provide some privacy
and to enhance the ambience, screens will be strategically laid
out between tables (necessary with such a large floor).
3.2 Pricing strategy
John has created the menu with help from London.
The food will be Mediterranean with a predominance of seafood. This
menu will be very different from their competition and will avoid
some of Little West-Side’s main staples like pizza and pasta.
Food and drink prices relate to the upper class environment and
target clientele 25-35 years old. Estimated revenue from a 2 person
dinner is $60 - $8 per plate higher than the location average. Four
restaurants in the immediate area choose pricing strategies higher
than CreditSunrise Fictional whereas 32 restaurants choose a similar
or lower pricing strategy and target a younger clientele.
3.3 Long term strategy
Management's main focus is to ensure the successful
and profitable operation of the main floor of CreditSunrise Fictional.
Once cash flow from operations of the main floor allows it, management
plans to finalize renovations to the balcony (seating capacity of
60) and the basement (seating capacity of 250). For the fire code,
some of the renovations had to be done all at once – for instance,
the restrooms, the electricity, the windows and exits, the ceilings,
the acoustics, etc. The only thing left on the two other floors
will be the floor tile, and the painting of the drywall. For the
beginning of the summer, CreditSunrise Fictional side patio will
be open, which will provide additional seating capacity of 45 and
will further stimulate lunch sales.
Management’s initial plan is to firmly establish
CreditSunrise Fictional as a thriving venue within the Little West-Side
community. Once its operations and cash flow are stable, the partners
will evaluate the opportunity to purchase their existing location
from the current landlord, The Army Veteran's Association of America.
Initial discussions have taken place with the current
commander of the association and he has already agreed to sell the
building at the “appraised value”. Prior to the commencement
of any renovations, an appraisal was completed and the value was
set at $1,000,000. Management realizes that they would require a
minimum of 35.00% or $350,000 in liquid capital to entertain this
option. Target date for purchase is August 2005.

Market Profile
4.1 Market location
The Main Avenue area (Little West-Side) has been
in the press recently as the trendiest area in the city. It provides
the Main Avenue inhabitants and tourists with fine food, coffee,
both live bands and a wide array of boutiques. Many of the owners
know each other and provide an atmosphere of camaraderie. Demand
by business owners and homeowners to enter this community can best
be described as intense with vacancies very rare and extremely short-lived.
Presently, getting a reservation at a Main Avenue
restaurant requires making a reservation a week in advance. Even
with two seating per evening, there are regular lineups with neighboring
restaurants benefiting from some of the overflow. Surrounding restaurants
will take some of that overflow and more if the food and entertainment
are right. Besides The Elbow Room (which seats less than 100) and
Bar Italo, there isn’t a place to “hang out” after
dinner. With CreditSunrise Fictional, there will be live music of
a jazz and blues nature brought in every weekend along with dinner.
The plan is to open the first floor and as soon as it generates
enough cash flow to sustain operations and finance the renovations,
they will open up the basement and the balcony. The time lapse should
be a month at the most since for fire regulations, the basement
and balcony had to be renovated at the same time the main floor
was renovated. The patio will be open by this summer.
4.2 Customer profile
CreditSunrise Fictional will be a welcome addition
to the well-established and thriving Little West-Side district of
The City. Since the 1920's when Main Avenue's Little West-Side became
recognized as the residential and commercial Center for The City's
Italian community, the population has become diversified. With much
of its Italian population moving to Bar Staa (Second and Front Street)
in the 1960's and more recently to outside suburb , there was an
influx of Portuguese, Chinese, Vietnamese and Spanish families,
which gives Little West-Side the international flavor it enjoys
today.
4.3 Location assessment
The street used to be an eclectic mix of café’s,
small retail shops, bakeries and vegetable markets. Recently, the
café’s and small bars have been bought up and renovated
into trendy locales – a mix of coffeehouses, trattorias, and
fine restaurants. Little West-Side now ranks as one of the trendiest
places to visit in The City. As described in The City Tourism, "When
the sun begins to set, street signs in the shape of West-Side's
boot illuminate, the air is filled with oregano, garlic and basil
as the area’s many restaurants begin to fill up. Little West-Side
at night has become one of the hottest spots for The City nightlife,
dominated by a late-twenties crowd."
TheCity. Com describes Little West-Side as "one
of the trendiest and friendliest neighborhoods in North America.
Clearly eclectic, always warm and inviting, Little West-Side’s
nightlife is second to none."
The restaurants in the area have their own loyal
clientele who spend many nights eating and visiting. It’s
a trendy area for the 21-35 crowds and an interesting place to meet
and have a nice meal for the older local inhabitants.

Marketing Plan

5.1 Local advertising
The marketing for CreditSunrise Fictional will
take place in a number of ways. First of all, Little West-Side is
already known for their restaurants and bars. There will be a natural
evolution of people visiting the area to try dinner and soak up
the atmosphere at the "new place". Also, because of CreditSunrise
Fictional live music; there will be a natural tendency to go to
a restaurant that also has entertainment so people don’t have
to leave after dinner, especially on the weekends.
5.2 Jazz Festival
CreditSunrise Fictional “Opening Night”
launch party will also draw patrons. This is schedule on Thursday
night prior to the weekend long Jazz Festival. The media attention
and the reviews (not to mention the headliner) will bring the initial
attraction to that location. John Smith has strong ties with Lenny
Lombardi, President, Radio Z103 and John Jackson, City Councilor
for the area. They will both help in advertising to ensure John
gets off to a good start.
5.3 Print media
Once established the restaurant will be dependent
on word of mouth and the advertising of its weekly music lineup
via flyers and VIP cards. VIP tables and benefits will encourage
repeat customers.
5.4 Radio advertising
John Smith has contacts with promoters in the live
music business and has already negotiated some potential lineups
depending on availability. Informal negotiations are under way to
bring in such notable performers as Oscar Hill, Faith Twain, and
prominent jazz musicians. Dean Hilt, owner of OZ Nightclub (ranked
in top 10 of city nightclubs as rated by City Magazine) has already
visited several times to negotiate cross-promotions between their
two venues since OZ is much too small to carry live music.
5.5 Established clientele
John Smith and Sam Jones both have solid reputations
in the restaurant business. Customers from Country Style Diner and
Club 1 will make CreditSunrise Fictional their next stomping ground.
5.6 Newspaper advertising
Formal advertising will take place by buying weekly
ads in some of the local The City newspapers such as Today, What’s
New, Again, and X. CreditSunrise Fictional will be listed on all
the internet restaurant and community websites. Invitations to all
food critics and editors will be sent for opening night reviews.
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